Betting Rules

These Betting Rules explain the general conditions that apply when you place bets with Faircrown Casino. They should be read together with the applicable Terms and Conditions, Privacy Policy, Responsible Gambling information and any specific rules displayed for a game, event or promotion. By placing a bet, you confirm that you have read and understood the relevant rules and agree to follow them.

Faircrown Casino holds a licence from the Comoros (AOFA), reference ALSI-202508056-FI2, and a licence from the Tobique Gaming Commission, licence number 0000002. The site runs 128-bit SSL encryption alongside PGP protocol and RNG-certified games.

General betting conditions

Faircrown Casino offers betting and gaming products subject to availability, applicable laws and the rules shown on the website. You must be legally permitted to participate in online gambling in your location. You must also meet any age, identity and account requirements that apply to the service. It is your responsibility to make sure that online gambling is lawful for you before opening an account or placing a bet.

You may only use your own account and must provide information that is accurate, current and complete. An account must not be shared, transferred or used by another person. You must keep your login details secure and notify Faircrown Casino if you believe that your account has been accessed without permission. Bets placed through your account may be treated as having been placed by you, unless there is evidence of unauthorised use or a technical issue.

Before placing a bet, check the selected product, event, market, outcome, stake and any displayed odds or terms. You are responsible for reviewing the details of your bet before confirming it. Once a bet has been accepted, it will generally be binding and cannot be changed or cancelled simply because you selected the wrong option, entered the wrong stake or changed your mind.

Bets must be placed using the funds available in your account and through the permitted betting functions on the website.
You must not place bets for another person, allow another person to use your account or try to avoid account restrictions.
You must not use the service for unlawful activity, fraud, money laundering, market manipulation or any other improper purpose.
You must not interfere with the website, exploit a fault or use automated methods unless expressly permitted.
Faircrown Casino may apply account, product or transaction checks where required for security, compliance or responsible gambling purposes.

Displayed odds, prices, balances and other information are provided for general betting purposes and may change before a bet is confirmed. A bet is accepted only when the website confirms acceptance. An attempted bet, an incomplete transaction or a message that does not confirm acceptance should not be treated as a successful bet. You should check your account history after placing a bet.

Bet acceptance, limits and errors

Faircrown Casino may accept, reject or limit a bet in accordance with the applicable product rules, account conditions, legal requirements and risk controls. A displayed option does not guarantee that a bet will be accepted. The maximum or minimum stake, where applicable, may vary by product, event, market, account or other circumstances. Any relevant limit should be shown before you confirm the bet or in the rules for the particular product.

If an obvious error appears in odds, prices, selections, event information, settlement information or another part of the betting service, Faircrown Casino may correct the error and take any action permitted by the applicable Terms and Conditions. This may include voiding an affected bet, settling it using the correct information or returning the stake where appropriate. An obvious error may include information that is clearly incorrect, unavailable or inconsistent with the relevant event or product.

If a technical interruption, communication failure, software fault or other system issue affects a bet, Faircrown Casino may investigate the transaction and determine whether it was accepted, rejected, duplicated or affected by an error. Account records and transaction logs may be used when reviewing an issue. You should not repeatedly submit a bet if the status is unclear; instead, check your bet history or seek assistance through the available support channel.

Prohibited conduct

You must not attempt to gain an unfair advantage by exploiting delays, errors, vulnerabilities or incomplete information. You must not use another person's payment method without authorisation, create multiple accounts to avoid a restriction, or coordinate activity in a way that undermines the integrity of a product. Suspected fraud, collusion, manipulation or other prohibited conduct may result in a review of activity and action under the applicable terms.

Where an account review is required, some transactions or withdrawals may be delayed while information is checked. Faircrown Casino may suspend or restrict access where necessary for security, legal, compliance or responsible gambling reasons. Any action will be handled in accordance with the applicable rules and legal obligations.

Results, settlement and cancellations

Bets are settled using the official result or settlement information applicable to the relevant game, event or market. The specific settlement method may differ between products. Product rules may explain how postponed events, abandoned events, player withdrawals, event changes, tied results, dead heats, cancelled markets and other unusual circumstances are treated. Always read the rules displayed for the product before placing a bet.

A result may be updated if the original result was incorrect or if an official authority later changes it in accordance with the relevant rules. The settlement of a bet is not necessarily determined by informal reports, social media posts or an initial announcement. Faircrown Casino may rely on the official source or method specified for the applicable product.

Bets may be cancelled or voided where a product is unavailable, an event does not take place, a market is materially changed, a bet was affected by an error, or another circumstance requires cancellation under the relevant rules. Where a bet is voided, the applicable stake treatment will be determined by the product rules and Terms and Conditions. Some parts of a multiple or combination bet may be treated differently from a standalone bet.

You should review settled bets in your account and raise any concern as soon as possible. A request for review should include enough information to identify the transaction, such as the date, product and bet reference where available. Reviews are subject to the records held by Faircrown Casino and the rules applying to the relevant bet.

Confirm that the bet appears in your account history after submission.
Check the displayed settlement once the relevant result is available.
Compare the settlement with the specific product rules and any applicable terms.
Contact support through the available website channel if you believe an error has occurred.
Keep records of the issue and any relevant bet reference while it is being reviewed.

Responsible betting and complaints

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Only bet with money you can afford to lose. Set a budget before you play and avoid increasing your stakes because of a loss. Take regular breaks and do not gamble when you are distressed, tired, affected by alcohol or drugs, or under pressure from other people.

Faircrown Casino provides responsible gambling information and may make tools or account controls available to help you manage your play. These may include deposit or spending controls, time reminders, activity information, temporary breaks and account closure or exclusion options. The availability and operation of controls may vary. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek support from an appropriate Australian gambling-help service.

If you have a question or complaint about a bet, first review the relevant product rules, your account history and these Betting Rules. You can then contact Faircrown Casino through the support option made available on the website. Provide a clear description of the issue and any relevant reference information. Faircrown Casino may ask for additional details before completing its review.

Complaints are reviewed under the applicable internal process and relevant legal requirements. If you are not satisfied with the outcome, information about any further review or external dispute pathway may be provided where applicable. Nothing in these Betting Rules limits rights or protections that cannot lawfully be excluded.

These Betting Rules may be updated from time to time to reflect changes to products, technology, legal requirements or operational practices. The current version published on the website applies to bets placed after it takes effect, unless a different approach is required by law or stated in the applicable terms. By continuing to use the service, you should ensure that you understand the current rules.