Faircrown Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Faircrown Casino. Please read them carefully before creating an account, depositing funds or playing games. By using the website, you confirm that you understand and agree to these terms, together with any additional rules displayed for particular games, promotions or services.

Faircrown Casino holds a licence from the Comoros (AOFA), reference ALSI-202508056-FI2, and a licence from the Tobique Gaming Commission, licence number 0000002. The site runs 128-bit SSL encryption alongside PGP protocol and RNG-certified games.

1. General terms and acceptance

These Terms & Conditions apply to your use of the Faircrown Casino website, related services and any account you open with us. They should be read together with our Privacy Policy, Responsible Gambling information and any game-specific or promotional terms. If there is an inconsistency between these terms and a specific promotion or game rule, the specific terms may apply to that promotion or game.

By accessing the website or using our services, you agree to comply with these terms and all applicable Australian laws and regulations. If you do not agree with any part of these terms, you should not use the website or its services. We may update these terms from time to time. Changes may be published on this page, and continued use of the website after an update may indicate acceptance of the revised terms.

Faircrown Casino may change, suspend or discontinue any part of the website or its services where reasonably necessary. This may include changes to available games, features, payment methods, operating hours or technical requirements. We will not be responsible for interruptions caused by events outside our reasonable control, including internet failures, equipment faults, security incidents or other technical problems.

Eligibility

You must meet all legal eligibility requirements that apply to online gambling in your location. You must be at least the legal gambling age and must not use the website if online gambling is prohibited where you are located. You are responsible for checking the laws that apply to you before accessing the service. We may refuse access or request information to confirm your eligibility.

2. Accounts and player responsibilities

You may need to create a player account to use some or all of the website’s services. Information provided during registration must be accurate, complete and kept up to date. You must not create an account using false information, another person’s identity or details that you are not authorised to use.

You are responsible for keeping your login details confidential and for all activity carried out through your account. Do not share your password or allow another person to access your account. If you believe that your account has been accessed without permission, notify us through the available support channel as soon as possible and change your login details.

Maintain only one personal account unless we have expressly approved another arrangement.
Use the website only for your own personal and lawful purposes.
Provide information and documents requested for identity, age, payment or security checks.
Do not use software, devices or methods intended to interfere with the website or influence game outcomes.
Do not attempt to exploit errors, technical faults, unclear rules or system vulnerabilities.
Do not engage in fraudulent, abusive, threatening or unlawful conduct.

We may suspend, restrict or close an account where we reasonably believe that these terms have been breached, information is inaccurate, activity may be fraudulent, a payment is unauthorised, or continued access may create legal, security or responsible gambling concerns. Where permitted, we may request further information before completing an account review or processing a transaction.

Verification checks

We may carry out identity, age, location, payment and other compliance checks. You agree to provide information that is genuine, current and reasonably requested. Until checks are completed, access to some features may be limited and transactions may be delayed or declined. Information will be handled in accordance with the Privacy Policy and applicable privacy obligations.

3. Deposits, withdrawals and game play

Funds must be deposited using a payment method that you are authorised to use. You must not use a payment account, card or other instrument belonging to another person without proper authority. Payment providers may apply their own terms, fees, processing times and security checks. Faircrown Casino does not control the operation of external payment services.

You should deposit only money that you can afford to lose. Deposits are intended for play and must not be used to move funds for an unlawful purpose. We may decline, reverse or review a transaction where required for security, compliance or technical reasons. If a transaction appears unauthorised or incorrect, you should contact the relevant payment provider and notify us promptly.

Withdrawal requests may be subject to account verification, payment checks, applicable game rules and any relevant promotional conditions. We may return funds through an approved method and may require that withdrawals are made to a payment method held in your name. Processing times can vary because of verification, banking networks, payment providers and circumstances outside our control.

Game results are determined by the relevant game system and its stated rules. Where a game uses random outcomes, results are not guaranteed and previous outcomes do not predict future results. You accept the risks of gambling and understand that losses are possible. If a technical issue affects a game, we may void or correct affected play in accordance with the applicable rules and legal requirements.

Promotions and offers

Promotions, bonuses and rewards may be subject to separate terms, including eligibility requirements, expiry dates, wagering conditions, game restrictions, maximum values and withdrawal rules. Those conditions will be displayed with the relevant offer and should be read before participation. We may withdraw or amend an offer where permitted, particularly if there is an error, suspected misuse or a change in legal or operational requirements.

A promotional benefit must not be claimed through multiple accounts, automated activity, collusion or any other method designed to obtain an unfair advantage. Where promotional terms have been breached, we may cancel the relevant benefit and take other reasonable action under these terms.

4. Responsible gambling, privacy and legal notices

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play, take regular breaks and avoid gambling when you are upset, tired or under the influence of alcohol or other substances. You should never chase losses or borrow money to gamble.

Set personal deposit, spending or session limits where available.
Use time-out or self-exclusion tools if gambling is becoming difficult to control.
Do not ask another person to gamble through your account or use another person’s account.
Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
Contact support if you need help understanding available responsible gambling controls.

Our Privacy Policy explains how personal information may be collected, used, stored and disclosed when you use the website. By using the service, you acknowledge that information may be processed for account administration, verification, payments, customer support, security, responsible gambling and legal compliance. You should review the Privacy Policy before registering.

Website content and intellectual property

The website, including its text, graphics, branding, software and other content, is owned by or used with permission by the relevant rights holders. You may use the website for personal purposes only. You must not copy, reproduce, modify, distribute, reverse engineer, scrape or commercially exploit website content without prior written permission, except where the law allows.

Liability and governing requirements

To the extent permitted by law, Faircrown Casino is not liable for losses arising from your misuse of the website, inaccurate information supplied by you, unauthorised access caused by your failure to protect account details, interruptions beyond reasonable control, or reliance on third-party services. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms are intended to operate in accordance with applicable Australian law and regulatory requirements. For questions about your account or these terms, use the support options made available on the website.

By continuing to use Faircrown Casino, you confirm that you have read these Terms & Conditions, understand the risks associated with gambling and agree to comply with the rules that apply to the services you use.